Textbook Frequently Asked Questions
It's a special bonus to students. Here's what you get:
- Order your textbooks online before the offer ends and receive a 5% discount off the in-store price of your textbooks.*
- First choice of the best used books available.
- Convenience! No waiting in line at the beginning of the term.
Your textbooks are already paid for and gathered for you — you
just need to pick them up.
* Please note that the listed prices are subject
to change, based on used book availability.
If you order textbook(s) online before the deadline, the 5% discount will be automatically deducted during the checkout process.
Your credit card won't actually be charged until we assemble all of the
books you have ordered. This typically is no earlier than one week before
classes begin.
Yes. You can return any books you order online just like any textbook purchased in-store during the return period.
If the professor tells us that he or she has canceled a book, then you may return it for a full refund with a receipt.
No. It just means the book hasn't arrived yet, so we don't know
what the price is. You can still add it to your order, and when
it arrives, we'll include it with your Text Value Pack.
Not necessarily. If we haven't received the books yet, we don't
know that the price might have changed. Also, since quantities of
used books are limited, we may have to give you a new book (and
charge you accordingly). If we have used books, we will always give
you one first, as long as you indicate "Used" as your
preference.
Currently, the Text Value Pack deal is designed for you to pick up at the beginning
of the term. If you need your books over break, you can ask us to ship
your order (you will be charged our standard
shipping and handling). However, because many of our textbook shipments
don't arrive until close to the beginning of the term, your order may not
be shipped until well after you place your order.
You are always welcome (during the regular returns period) to exchange
your book for a more desirable copy that we have in stock. If you want
a new copy, you can also get the discount on the difference in price.
Signs will be posted in the Bookstore beginning the day before classes start (the first day you can pick up your books).
View our Textbook Return Policy.
Nothing really, except happier customers. You like shopping on the Web, right? In an increasingly competitive book market, we'd like you to know that we're doing what we can to keep you happy and to keep you as Bookstore customers! In addition, it's convenient for you to have your books ready for you before classes start AND convenient for us to process some of our orders before classes begin.
When you purchase your textbooks online and/or receive the Text Value Pack offering,
you are agreeing to the following:
While
shopping for textbooks on this website, when you select "Used" or "New" for
any specific title, you are only expressing
your preference if both versions are available. Due
to the fluctuating nature of textbook inventory, not every
title is available in both a new and used version; quantities
of each type may be limited. In the event that a title is not
available in the version you have selected, we will automatically
substitute a copy of the available version for you.
All listed prices are
subject to change without notice. The total confirmed price
you receive for your textbook order is NOT a guaranteed price,
and may not be what you are charged on your credit card. Publishers
and wholesalers can and often do change prices without prior
notice. Because of this, quoted prices are not guaranteed.
Some textbooks are currently listed with a price of $0.00 or
$0.01. In this case, we don't yet know the textbook's price.
We will charge your credit card for the actual price when we
pull the textbook for your order.
Your credit card is
not charged until we pull your textbooks shortly before the
pick-up date. Because we may not
know the used and new title availablity as well as each textbook's
price until the term starts, we do not charge your credit card
until we have the books in hand and are sure of the total price.